This Privacy Policy regulates the processing of personal data carried out on the website www.estofosgemeos.com (hereinafter also referred to as “Estofos Gémeos”).

Website users should carefully read this Privacy Policy whenever they intend to use the website, as it may be modified without prior notice (check the date of the update at the beginning of the text).

Definition

Personal data means information of any nature or medium, including sound and image, relating to an identified or identifiable natural or legal person. An identifiable person/company is one that can be identified, directly or indirectly, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, cultural, social, economic or fiscal identity.

Controller and National Supervisory Authority

The entity responsible for collecting and processing the personal data of users of the www.estofosgemeos.com website, namely the categories of data collected, how they are processed and the purposes for which they are used, is the company Estofos Gémeos, Unipessoal, taxpayer No. 508580137, Rua Ribeiro da Cova, Nº 212 4590-334 Freamunde, email: geral@estofosgemeos.pt, hereinafter referred to as Estofos Gémeos.

National supervisory authority

The national supervisory authority is the National Data Protection Commission (CNPD): Av. D. Carlos I, 134 – 1.º 1200-651 Lisboa; geral@cnpd.pt

Types of personal data and purposes of processing

Cookies: This website uses cookies to improve its service. Some cookies are essential to guarantee the functionalities provided, while others are intended to improve performance and the user experience. Cookies allow the recording of status information while browsing and when returning to a given website, maintaining HTTP sessions. You should not continue to access our website after the cookie alert if you do not agree to their use. For more information on the cookies used by this website and how to manage and modify them, please consult our Cookie Policy.

Contact form: if you wish to contact Estofos Gémeos directly via the website, you should fill in the form provided for this purpose, which can be found in the menu under “Contacts”. You will be asked for some personal details such as your name and e-mail address, location and contact details. The collection of this data is only intended to make it possible to respond to your contact and provide you with the information you need.

The User guarantees that the personal data provided to Estofos Gémeos is true and is responsible for communicating any changes to it.

Providing data to third parties

Your personal data may be disclosed to third party service providers who assist Estofos Gémeos in carrying out its business. If the disclosure of personal data to third parties is necessary, Estofos Gémeos will, wherever possible, make every effort to ensure that the disclosure and the intended use of the data are clearly indicated.

In addition, your personal data may be disclosed to third parties for:

To satisfy requirements imposed by law or by the competent governmental or judicial authorities; to satisfy requirements necessary to institute or sustain legal proceedings or the defense of a legal action;

Your personal data may also be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and upon a formal request by the authorities, for the purpose of preventing fraud against us (anti-fraud services).

How long your data will be kept

Browsing data will only be stored until the cookies expire within the period indicated in our Cookies Policy and will not be used for purposes other than those indicated therein.

The data you send us via the contact forms available on the website or by email will be used solely and only to provide you with the information you request, and as requested, as well as to carry out the tasks resulting from the contract that may be established between the parties, in the case of the purchase of our products and pre-contractual steps.

The email address you provide to receive our newsletters will be stored until you unsubscribe.

Storage of your Personal Data

The personal data collected and processed by Estofos Gémeos is stored on external servers with limited access, located in controlled facilities.

Security measures

To prevent disclosure or unauthorized access and to ensure appropriate use of users’ personal data, Estofos Gémeos uses appropriate and reasonable physical, technical and administrative procedures to safeguard the information it collects and processes, in order to protect personal data against its dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of unlawful processing.

To this end, in addition to using the HTTP protocol over an additional layer of security that uses the SSL/TLS protocol (HTTPS), its system encrypts information to ensure that it is not intercepted when transmitted over the network and has implemented authentication / access control systems (login and password) and the use of firewalls.

Data subjects’ rights

In accordance with current legislation, the user has the right to access and rectify their personal data, as well as the right to request its deletion, oppose its processing and obtain its limitation or portability to the extent applicable.

You can also object to your data being used for the purpose of creating your customer profile; in this case, you will not be able to benefit from personalized offers or services. In addition, you can, at any time, ask to stop receiving our communications for marketing and advertising purposes.

These rights can be exercised by contacting Estofos Gémeos directly via e-mail: geral@Estofos Gémeos.pt

Link to social networks

We allow you to connect to social networks, but we are not responsible for their privacy and security policies. We recommend that you check them before making the connection

These are links to social networks external to Estofos Gémeos that are subject to their own Privacy Policies. These networks may record information about users’ activities on the Internet, including on our website.

We recommend analyzing the terms of use and privacy policies of the social networks we link to, in order to find out exactly how they use users’ personal data, as well as the procedure for deleting or limiting the processing of this data.

Children

Estofos Gémeos does not knowingly collect personal data from children under the age of eighteen. If you are under eighteen, please do not give us any personal data. If you believe that a minor has provided personal data to Estofos Gémeos, please contact us so that we can make every effort to delete this personal data from our databases.

Applicable law

In the event of any dispute or claim of any nature relating to this website, Portuguese law shall apply, regardless of any conflict of laws. Without prejudice to filing a complaint with the national supervisory authority identified in 2.2, the parties agree that all legal actions or proceedings arising out of or in connection with this Privacy Policy shall fall within the jurisdiction of the Portuguese courts and agree to submit any dispute relating to this matter to the jurisdiction of the Judicial Court of the District of Lousada and only.

Updates to this Privacy Policy

This Privacy Policy is subject to change. The date of the last update to this document is indicated in the legend “Updated on” in the header of this document. Changes to this Privacy Policy will take effect when they are published on the website.